Privacy Policy
Last updated: August 2026
1. Who We Are
Buildall Homes & Gardens is a construction and landscaping company based in Thorpe-le-Soken, Essex. We are the data controller for personal information collected through this website.
Contact: we@buildall.uk or call 01206 670196.
2. Information We Collect
We collect information you provide when you contact us through our website enquiry form, phone, or email. This may include your name, email address, phone number, and details about your property and the work you are enquiring about.
We also collect basic analytics data (pages visited, browser type, approximate location) using Google Analytics and standard web server logs, to help us understand how our website is used.
3. How We Use Your Information
We use your personal information to:
- Respond to your enquiries and provide quotes
- Arrange and confirm site visits and start dates
- Provide follow-up support after completing your project
- Send you updates about your enquiry or project
We do not use your information for marketing without your explicit consent, and we do not sell or pass your information to third parties for marketing purposes.
4. Legal Basis for Processing
We process your information on the basis of legitimate interest (to respond to your enquiry) and, where you book an appointment, to fulfil a contract. Where we require your consent for any processing, we will ask for it separately.
5. How Long We Keep Your Data
We keep enquiry records for up to 12 months. If you become a customer, we keep relevant records for 6 years in line with our business obligations. You can ask us to delete your information at any time if there is no ongoing business reason to retain it.
6. Your Rights
Under UK GDPR, you have the right to access, correct, or delete the personal information we hold about you. You also have the right to object to processing or request that processing be restricted. To exercise any of these rights, contact us at we@buildall.uk.
7. Cookies
This website uses functional cookies necessary for the site to work, and analytics cookies set by Google Analytics to help us understand how visitors use the site. We do not use advertising cookies. The embedded Google Maps and review widgets may set their own cookies subject to their respective privacy policies.
8. Changes to This Policy
We may update this policy from time to time. The current version will always be available at this page. Continued use of the website after a change constitutes acceptance of the updated policy.
9. Complaints
If you have a concern about how we handle your personal data, you can contact the Information Commissioner's Office (ICO) at ico.org.uk.